Ph: 07 4153 0333  |  info@acornchildcare.com.au  |  Acorn Child Care Centres

Acorn Child Care Centres Code of Conduct

Our Mission:

To provide outstanding childcare that nurtures and realises the potential within each child.

Our Values:

Respect

We value respect for it is the basic value that each person at every age needs to work, thrive and grow… Respect nurtures and allows personal growth at all ages.

Trust

We value trust in the workplace. Trust is essential to a productive, safe and inviting environment in which both children and staff are able to thrive and grow.

Wisdom

We value wisdom because its deliberate use allows us to grow to our full potential. Wisdom makes knowledge effective and leads to accountable words and actions.

Diligence

We value diligence to provide us with the ability to achieve. Working hard to do the right thing the right way which contributes to an ever higher standard of a nurturing environment.

Positive Attitude

We value a positive attitude as the person who sends out positive thoughts activates the world around them positively and brings about positive results.

Integrity

We value integrity as it reflects an adherence to moral and ethical principles producing a
soundness of moral character of which honesty is a core attribute. Integrity nurtures the growth of respect, trust, wisdom, diligence and a positive attitude in the workplace.

From these values we expect all staff members at all times, to be able to:

  • Carry out duties in a professional, responsible and conscientious manner
  • Foster comradeship among Acorn staff members.
  • Behave in a manner free from harassment and intimidation or overbearing, bullying or physically/emotionally threatening behaviour.
  • Be alert to the sensitivities of others and refrain from behaviour which may cause offence.
  • Respect the personal beliefs held by others.
  • Maintain a standard of conduct free from negative discrimination.
  • Behave in a way that upholds Acorn’s values, integrity and good reputation.
  • Respond to direction from those in authority in a respectful, cooperative manner.
  • Adopt professional communication free from offence
  • Treat all contacts with fairness
  • Demonstrate professional and courteous behaviour and attitude in all dealings with customers and
  • other staff of Acorn

A Non-exhaustive list of examples of acceptable and non-acceptable behaviour

Meet expected Standard

  • Punctual
  • Efficient use of resources
  • Produce quality outcomes
  • Be safe
  • Accepting final decision with grace
  • Problem solving
  • Constructive communication
  • Respect others views
  • Adaptable to change
  • Active listening
  • Include all people
  • Supportive
  • Polite and courteous
  • Approachable
  • Humble
  • Helpful
  • Cooperative
  • Confront/stop rumor mill
  • Take ownership of your role and responsibility
  • Admit mistakes/errors
  • Accept differences
  • Kind but firm
  • Acknowledge needs and feeling of others
  • Honesty
  • Reflective
  • Understanding consequences of words, actions and behaviours

Below expected standard

  • No care attitude
  • Talking behind others back
  • Ignoring
  • Gossiping and allowing gossip
  • Aggression
  • Speaking over the top of someone else
  • Involving others in conflict
  • Abdicating responsibility
  • Humiliating
  • Finger pointing
  • Blaming
  • Tardiness
  • Laziness
  • Avoidance of work
  • Distracting others
  • Ignoring requests
  • Resource wasting
  • Resisting change
  • Undermining final decisions
  • Deceitful behaviour
  • Destructive Criticism
  • Procrastination – “Paralysis by Analysis”
  • Recalcitrance   (Resistance, defiance, noncooperation, insubordination, rebellious)
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